A German Shepherd walking relaxed on a leash beside its handler and looking up at them, while another dog pulls hard on its leash in the distance

One-to-one programme

Behaviour correction

Reactivity, fear, anxiety, aggression, barking or resource guarding. We do not stop the behaviour in the moment - we look for what sets it off and build a better response.

One-to-one a plan for your own dog
20 stages from assessment to the plan for home
222 topics covered point by point
On the cause not just on the symptom

About the programme

Managing and changing problem behaviours

Behaviour correction is for dogs that show behaviours which are hard to live with day to day: reactivity, fear, anxiety, aggression, excessive barking, resource guarding or difficulties adapting.

We are not after stopping a behaviour for the moment, but after identifying the causes that set it off and building more suitable responses.

Every dog is different. Its behaviour can be shaped by previous experiences, by genetics, by its health, by the environment it lives in, by its stress level, by a lack of socialisation or by the way certain situations have been handled.

That is why the programme is tailored to the needs of the dog and of the family. The methods are based on cooperation, rewarding the behaviours we want, managing the environment, desensitisation and counter-conditioning.

Close-up of an attentive mixed-breed dog with its ears half back, looking at the open hand of a person crouching beside it

Before the first session

Who it is for and how it works

The programme may be right if you see

  • reactivity towards dogs
  • reactivity towards people
  • fear and insecurity
  • excessive barking
  • jumping up at people
  • hard pulling on the leash
  • resource guarding
  • defensive aggression
  • difficulties with handling
  • fear of the vet
  • fear of noises
  • separation-related anxiety
  • destructive behaviour
  • difficulties adapting
  • a lack of self-control
  • conflicts with other animals in the household

How the programme is organised

Sessions are, as a rule, one-to-one. Depending on the case, they can take place:

  • at the training centre
  • at the family's home
  • in the environment where the problem appears
  • in public spaces
  • at a controlled distance from other dogs
  • as online analysis and advice sessions, where that is possible

The number and frequency of sessions depend on how complex the case is, on the dog's history, on how often you train and on how involved the family is.

How the programme is built

Three stages, in the order things actually get solved

We do not start with exercises. We start with the question of why the dog does what it does - because without that answer, every exercise is a guess.

A dog lying on the living-room rug while two people sit on the sofa behind, one with an open notebook on their lap Stage 1 · Modules 1-2

We work out what is going on

We look at the history, the environment, the routine and the concrete situations in which the behaviour appears. Then we look for the cause - because the same barking can come from fear, boredom or frustration.

A handler hand-feeding a dog sitting beside them at the edge of an open field, with another dog very far away in the background Stage 2 · Modules 3-9

We make things safe

We cut down the situations in which the behaviour is repeated, you learn to read your dog's signals, and we start working on reactivity, fear and alternative behaviours.

A dog waiting in a sit on the doormat by the open door of a flat, next to a harness and leash hanging on a hook Stage 3 · Modules 10-20

We work on your specific problem

Aggression, resource guarding, separation anxiety, barking, jumping up, pulling on the leash or behaviour indoors - plus the plan you take home with you.

What the programme covers

Step by step, from the assessment to the plan for home

The 20 stages cover 222 topics. We do not go through all of them with every dog - we pick what is relevant to your case. Open a stage to see what is in it.

01

The initial assessment

13 topics

Before we set the plan of work, we look at the dog's behaviour and at the concrete situations in which the problems appear.

  • the dog's history
  • age and breed
  • the environment it lives in
  • the daily routine
  • the level of physical and mental activity
  • the relationship between the dog and the members of the family
  • previous experiences
  • the situations that trigger the behaviour
  • the intensity and frequency of the reactions
  • the distance at which the dog starts to react
  • the body signals seen before the reaction
  • the methods tried before
  • possible medical or pain-related causes

In certain situations we also recommend a veterinary assessment, so we can rule out health problems that may be influencing the behaviour.

02

Identifying the cause of the behaviour

15 topics

The same behaviour can have completely different causes. Among the most common:

  • fear
  • anxiety
  • frustration
  • a lack of socialisation
  • negative experiences
  • over-stimulation
  • difficulty managing emotions
  • resource guarding
  • pain or physical discomfort
  • the lack of a predictable routine
  • unmet physical or mental needs
  • learning a behaviour by accident
  • the use of unsuitable training methods
  • a lack of sleep and rest
  • being exposed to difficult situations too quickly

Understanding the cause helps us choose the right method and, above all, avoid making the problem worse.

03

Managing the environment

12 topics

In the first stage we cut down the situations in which the dog repeats the unwanted behaviour. Management alone does not solve the problem, but it provides safety and creates the conditions in which learning can happen.

  • keeping a safe distance from the triggers
  • choosing quieter walking routes
  • temporarily avoiding crowded spaces
  • using barriers and safety gates
  • separating dogs at feeding time
  • controlling access to resources
  • arranging meetings in controlled environments
  • using a suitable leash and equipment
  • introducing a safe area
  • avoiding forced interactions
  • preventing situations in which the dog could bite or injure
  • using a muzzle, introduced gradually and positively, when that is needed

The purpose of management is to prevent incidents and to bring down the general level of stress.

04

Communication and the relationship with the handler

12 topics

A good part of the programme is about you learning to read the dog before it reacts.

  • recognising signals of stress
  • recognising signals of fear and discomfort
  • understanding the dog's safe distance
  • using rewards correctly
  • choosing the right moment to step in
  • clear and consistent communication
  • avoiding conflict and direct confrontation
  • developing attention towards the handler
  • voluntary orientation towards the handler
  • building trust
  • creating a predictable routine
  • preventing situations in which the dog feels trapped or forced
05

Reactivity towards other dogs

12 topics

Reactivity can mean barking, pulling on the leash, growling, lunging or trying to get to the other dog. It can come from fear, frustration, excitement or previous experiences.

  • finding the distance at which the dog can watch without reacting
  • rewarding calm behaviour
  • orientation towards the handler
  • changing direction in a controlled way
  • leaving the situation without tension and without punishment
  • passing other dogs at a distance
  • reducing the distance gradually
  • watching another dog without having to interact
  • managing the frustration caused by the leash
  • building alternative behaviours
  • avoiding head-on meetings
  • introducing parallel walks, once the dogs are ready

The aim is not to make the dog play with other dogs, but to be able to see them and walk calmly past them.

06

Reactivity towards people

10 topics

Some dogs react to strangers, to men, to children, to uniforms or to people who approach too quickly.

  • keeping a comfortable distance
  • preventing forced touching
  • associating the presence of people with positive experiences
  • rewarding calm observation
  • letting the dog move away
  • approaching gradually and under control
  • interaction without direct contact
  • avoiding staring and leaning over the dog
  • briefing the people who come into contact with it
  • building safe routines for greeting visitors
07

Fear and insecurity

11 topics

Fear can show up as running away, hiding, trembling, barking, growling, freezing or defensive reactions.

  • identifying the stimuli that cause fear
  • gradual exposure, at low intensity
  • letting the dog choose whether to approach
  • rewarding voluntary exploration
  • building confidence in new environments
  • exercises on different surfaces and near different objects
  • creating a safe area
  • reducing social pressure
  • increasing predictability
  • activities that build independence
  • never forcing the dog to face the stimulus
08

Desensitisation and counter-conditioning

7 topics

Desensitisation means exposure to a stimulus at an intensity at which the dog stays calm and can learn. Counter-conditioning changes the emotion attached to that stimulus. A few examples:

  • another dog appearing is followed by a high-value reward
  • the sound of the doorbell is paired with going to the mat
  • touching a paw is followed by food
  • the sight of the muzzle announces something enjoyable
  • a person approaching is paired with rewards
  • loud sounds are introduced gradually, at low volume
  • unfamiliar objects are explored without pressure

Exposure is built up step by step. If the dog's reaction becomes too intense, we lower the difficulty.

09

Building alternative behaviours

13 topics

Instead of only telling the dog what it may not do, we teach it what it can do in that situation.

  • orientation towards the handler
  • eye contact
  • turning back along the route
  • walking beside the handler
  • being sent to the mat
  • holding a calm position
  • touching the hand with the nose
  • searching for rewards on the ground
  • a controlled retreat from the situation
  • waiting
  • giving up objects
  • calm behaviour in the presence of the stimuli
  • choosing a greater distance from the trigger
10

Aggression and defensive behaviour

12 topics

Growling, showing teeth or attempting to bite should be neither ignored nor punished. They are signals the dog uses to communicate discomfort or the need for distance.

  • identifying the context in which the behaviour appears
  • preventing incidents
  • removing forced interactions
  • reducing stress
  • respecting the warning signals
  • introducing a muzzle through positive methods, if that is needed
  • setting clear safety rules
  • changing the emotional response gradually
  • briefing the members of the family
  • never punishing the growl
  • developing alternative behaviours
  • working with the vet or a behaviour specialist in complex cases

The safety of people, of the dog and of the other animals always comes first.

11

Resource guarding

11 topics

Resource guarding can show up around food, toys, objects, resting places or even around a person.

  • preventing confrontation
  • never taking objects away by force
  • swapping the object for a higher-value reward
  • approaching the resource gradually
  • building a positive association with people being nearby
  • feeding in a safe space
  • separating dogs at mealtimes
  • the “drop it" cue
  • the “leave it" cue
  • managing access to valuable objects
  • preventing situations in which children approach the dog while it is eating
12

Separation-related anxiety

10 topics

Dogs that struggle on their own may bark, vocalise, destroy things, try to escape or refuse food.

  • watching the behaviour with the help of a camera
  • identifying the moment when the stress starts
  • practising very short departures
  • increasing the duration gradually
  • reducing dependence on someone always being there
  • building a safe area
  • pairing time alone with calm activities
  • changing the leaving routines
  • avoiding absences longer than the dog can cope with during the training period
  • recommending a veterinary assessment in severe cases

Separation anxiety is not treated by leaving the dog to cry until it “gets used to it".

13

Excessive barking

12 topics

Barking has different functions: warning, fear, asking for attention, boredom, frustration or anxiety. First we work out which one it is.

  • the reason for the barking
  • the moment and context in which it appears
  • the stimuli that set it off
  • the daily routine
  • the level of activity and rest
  • visual access to the outside
  • the owner's reaction
  • the behaviours that can replace barking
  • rewarding quiet periods
  • being sent to the mat
  • gradually reducing sensitivity to sounds
  • managing the doorbell and visitors
14

Jumping up at people

9 topics

Jumping up is, most of the time, rewarded without us meaning to: through attention, touch or talking.

  • preventing the behaviour from being repeated
  • controlled greetings
  • rewarding all four paws on the ground
  • the “sit" cue before greeting
  • withdrawing attention when the dog jumps
  • using the leash in the early stages
  • briefing visitors
  • building calm before the interaction
  • generalising the exercise with different people
15

Pulling on the leash and difficulties on walks

10 topics

First we work out why the dog pulls, then we adapt the exercises to the reason.

  • choosing suitable equipment
  • rewarding a loose leash
  • changing direction
  • stopping before the leash goes fully tight
  • attention exercises
  • allowing controlled exploration
  • walks at a pace that suits the dog
  • keeping a greater distance from stimuli
  • separating structured walking from exploration time
  • reducing frustration during the walk
16

Play biting and chewing on objects

10 topics

In puppies these behaviours are normal. They do, however, need to be directed towards suitable activities.

  • redirecting onto toys
  • choosing suitable items to chew
  • ending the interaction calmly
  • avoiding games that raise arousal too much
  • rewarding appropriate play
  • alternating activity with periods of rest
  • controlling access to objects around the house
  • spotting the moments when the puppy is tired or over-stimulated
  • teaching the “drop it" cue
  • never using physical punishment
17

Behaviour indoors

11 topics

We can also work on the difficulties at home, the ones that wear the family down day after day:

  • destroying objects
  • stealing food
  • getting up on the furniture
  • begging at the table
  • getting worked up at the door
  • barking at the window
  • a lack of calm
  • following the owner everywhere
  • difficulties when guests are present
  • conflicts between dogs in the same household
  • difficulties with house training

We organise the environment and build routines that help the dog make suitable choices.

18

Managing emotions and self-control

10 topics

Self-control is not achieved by holding the dog back all the time, but through progressive exercises.

  • waiting before being given food
  • going calmly through the door
  • getting out of the car under control
  • waiting before a greeting
  • staying calm around toys
  • coming back to calm after play
  • tolerating short periods of frustration
  • giving up objects voluntarily
  • alternating activity with rest
  • watching stimuli without reacting straight away
19

Mental stimulation and reducing stress

11 topics

The right activities bring the tension down and improve the ability to concentrate.

  • scent games
  • searching for rewards
  • exploration walks
  • simple nose work exercises
  • interactive toys
  • safe items to chew
  • target exercises
  • licking and chewing activities
  • exploration routes
  • short cooperation exercises
  • enough sleep and rest

Mental stimulation is adapted to the dog. If it becomes one more source of frustration, it is not doing its job.

20

The work plan for home

11 topics

Results come from what happens between sessions. That is why the family's involvement is not optional.

  • an individual training plan
  • exercises adapted to the problem
  • recommendations about the daily routine
  • management rules
  • instructions on how to use rewards
  • short and medium-term goals
  • recommendations for walks
  • a monitoring diary
  • criteria for increasing the difficulty
  • recommendations about the situations to avoid for now
  • video recordings for reviewing progress

Methods we use

What we actually work with

Ten tools that we combine according to the cause of the behaviour and to what the dog can cope with at that moment.

01

Rewarding the behaviours we want

The dog is rewarded when it offers a suitable behaviour: turning towards the handler, staying calm or moving away from a situation.

02

Redirecting

The unwanted behaviour is interrupted or prevented, and the dog is given a clear alternative.

03

Gradual desensitisation

The dog is exposed to the stimulus at an intensity it can handle, without being overwhelmed.

04

Counter-conditioning

The negative emotional association is changed through rewards and positive experiences.

05

Preventive management

The environment is organised so that incidents and the repetition of unwanted behaviours become less frequent.

06

Progressive shaping

The final behaviour is built out of small steps, each one rewarded separately.

07

Capturing natural behaviours

We reward the good things the dog offers on its own: calmness, looking at the handler, moving away.

08

Training incompatible behaviours

The dog learns a behaviour that cannot be performed at the same time as the unwanted one. For example, going to the mat instead of jumping up at guests.

09

Controlled choice

When it is safe, the dog can decide whether to approach, stop or move away. Making the choice itself builds confidence and cooperation.

10

Working below threshold

We work at a distance and an intensity at which the dog can watch, can respond to the handler and can take the reward.

What we do not use

The programme is not based on:

  • hitting or intimidating the dog
  • harsh physical corrections
  • deliberately provoking the reaction
  • forcing the dog to face what it is afraid of
  • punishing the growl
  • repeated jerking of the leash
  • overwhelming exposure
  • keeping the dog in a situation it cannot leave
  • reading the behaviour as the animal trying to dominate the family

Removing the warning signals through punishment makes the behaviour harder to anticipate and increases the risk of an incident.

An adult dog running free and relaxed across a meadow, wearing a fabric harness and no leash

Results and expectations

What we can and cannot promise

Behaviour modification is a process, not an instant fix. The aim is fewer and less intense reactions, better handling of difficult situations and a better life for the dog and for the family.

We cannot guarantee that any behaviour will disappear completely. What we can do is build clear, safe and realistic strategies for managing and changing it.

Progress depends on

  • the cause of the behaviour
  • how long it has been repeated
  • the intensity of the reactions
  • previous experiences
  • the dog's health
  • how consistent the family is
  • how far the environment can be controlled
  • how often you practise
  • respecting the dog's own pace

Frequently asked questions

What owners ask us most often

What kind of behaviour problems do you work with?

The programme is for dogs with reactivity towards dogs or people, fear and insecurity, excessive barking, jumping up at people, hard pulling on the leash, resource guarding, defensive aggression, difficulties with handling, fear of the vet or of noises, separation-related anxiety, destructive behaviour, difficulties adapting, a lack of self-control and conflicts with other animals in the household.

Are the sessions one-to-one or in a group?

As a rule they are one-to-one. Depending on the case, they can take place at the training centre, at the family's home, in the very environment where the problem appears, in public spaces or at a controlled distance from other dogs. Where possible, we can also run online analysis and advice sessions.

How long does it take to see results?

Behaviour modification is a process, not an instant fix. How long it takes depends on the cause of the behaviour, how long it has been repeated, the intensity of the reactions, previous experiences, the dog's health, how consistent the family is, how far the environment can be controlled and whether the dog's own pace is respected.

Can you guarantee the problem will disappear completely?

No. We cannot guarantee that any behaviour will be removed completely. What we can do is build clear, safe and realistic strategies for managing and changing it, so that the reactions become less intense and life gets easier for both the dog and the family.

My dog growls. Should I punish it?

No. Growling is a signal the dog uses to communicate discomfort or the need for distance. If we punish the growl, we risk removing the warning rather than the emotion behind it. The behaviour then becomes harder to anticipate and the risk of an incident goes up.

Is a visit to the vet also needed?

Sometimes, yes. Pain and health problems can directly influence behaviour, so in certain situations we recommend a veterinary assessment before starting the work. In complex or severe cases we work together with the vet or with a behaviour specialist.

Guides on common problems

One page for each problem: why it happens, what does not work and the step-by-step plan you can start at home.

Behaviour

Excessive barking

At the window, at the doorbell, at the neighbours, when he's left alone. A dog always barks for a reason, and the plan starts with finding it.

Behaviour

Separation anxiety

He howls from the first minute and only goes quiet when you walk back in. That is panic, and panic is worked in seconds at first, not in hours of 'getting used to it'.

Behaviour

Puppy biting

Needle teeth, torn sleeves, crying children. Play biting is normal in a puppy and it passes, but not by itself: you teach him how hard he is allowed to bite.

Behaviour

Pulling on the lead

Arm at full stretch, aching shoulder, dog panting with his tongue out. Pulling on the lead is the most practised habit of all, because it works for him every single time.

Behaviour

Aggression and biting people

A growl by the bed, a hand grabbed "out of nowhere". The dog tells you something every time before he bites, and the cause can nearly always be found if you know where to look.

Behaviour

Eating grass

One dog grazes calmly in the park, another gulps long blades and is sick on the carpet. Those are two different behaviours, and each one gets a different answer.

Behaviour

Eating faeces (coprophagia)

His own poo, other dogs' in the park, or the cat's litter tray. It embarrasses you, it is normal to him, and it is fixed more by organisation than by training.

Behaviour

Fear and general anxiety

He hides under the table at every doorbell or trembles at lorries. Exposed "to get used to it", he got worse. Confidence comes from distance and his own choice.

Behaviour

Reactivity towards other dogs

He sees a dog 50 metres away and explodes: barking, lunging, deaf to you. Off lead in the park he's a different dog. Reactivity is worked on from a distance, over weeks.

Behaviour

Destructive chewing

A chewed door frame, a gutted cushion, the third charger this month. He isn't getting back at you. Film the first hour and you'll see if it's boredom or panic.

Behaviour

Fear of fireworks and thunder

Shaking under the desk, panting, refusing food. On the night you help him through it; the fear itself you work on during the rest of the year, and it does improve.

Behaviour

Resource guarding

He freezes over the bowl, eats faster as you approach, growls over his bone. Resource guarding is natural behaviour that has become a problem, and you fix it by trading.

Behaviour

Howling and whining

He howls after every ambulance or whines from morning to night. The causes differ, but the plan starts the same way: find out what he's trying to tell you.

Behaviour

Escaping and jumping the fence

Out in the road five minutes after you go inside. Running off is a safety problem first and a behaviour problem second, and you deal with them in that order.

Behaviour

Digging

Bulbs dug up one by one, a hole by the fence, a hole in the shade. Each has a different cause, and the hole tells you which if you look at it properly.

Behaviour

Chasing cars, cyclists and cats

He launches at the cyclist, runs the fence after cars, vanishes after cats. The chase is its own reward, which is why it never fades on its own.

Behaviour

Car sickness

Drooling in the car park, sick at the third bend, refusing to get in. Car sickness lives partly in the inner ear and partly in the head, and you work on both.

Behaviour

Jealousy and conflicts between dogs

They got on for a year and now they kick off at the door or on the sofa. People call it jealousy; we see a squabble over what they value, and often that is you.

Behaviour

Mounting (humping)

A visitor's leg, a sofa cushion, a puppy in the park. It is rarely sexual and almost never dominance; nearly always it is excitement looking for a way out.

Behaviour

Fear of the vet and handling

Shaking in the waiting room, growling at the nail clippers, hiding from the brush. Fear of handling can be learned from a single experience and unlearned in small steps.

Behaviour

Tail chasing

In a puppy it is a few seconds of play. In an adult who spins until he falls over or chews his tail raw it is something else, and it starts with a vet visit.

Behaviour

Boredom and excess energy

Chewing, barking, racing round the house at ten at night and still not tired. A dog like that tires through his head, and you see the change within days.

Behaviour

Dog bite to a person

The wound gets 15 minutes under running water with soap, and the doctor decides the rest. Then you turn to the dog: why he bit and what changes at home.

Behaviour

My dog licks me

Your face when you get home, your feet after a shower, visitors and children. Licking nearly always has a simple reason, and you are the one who sets the rule.

Behaviour

Grieving for a dog

The house is too quiet, you wake at walk time, the other dog searches every room. Grief for a dog is real, and it needs time rather than hurry.

Behaviour

Not playing

The ball sits on the rug and he goes off to lie down. Play can be learned at any age, and it starts with what he enjoys, not with what you bought him.

Behaviour

Rolling in muck

He stops, sniffs, drops a shoulder and rolls over in bliss. Rolling has a few possible explanations, and the plan starts in the seconds before it happens.

Behaviour

Barking and lunging at people

At home he is the gentlest dog, on the pavement he lunges at anyone in a hood. The barking has a reason, and the plan starts from the distance at which he stays calm.

Behaviour

Excitement urination

A puddle at every homecoming, or whenever a visitor leans over him. He knows where to go; in those moments he simply can't hold it.

Behaviour

Refuses to walk

He plants his feet at the corner or flops down belly-up. There is nearly always a reason, and the reason decides what you do about it.

Behaviour

Biting when stroked

He leans against you, you stroke him, and a few seconds later he nips. It is almost never "out of nowhere": he warned you, or something hurts.

Behaviour

Growling in his sleep

Paws running, lips twitching, a muffled growl from the rug. Most of the time your dog is simply dreaming. Being woken with a start is another matter.

Behaviour

Marking indoors

A few drops on the sofa, on a friend's handbag, on the new door. Marking is a deliberate message, and you work on it differently from house soiling.

Behaviour

Eats everything off the ground

Bones under benches, napkins, socks, stones. Scavenging comes naturally to a dog and it is dangerous for him; the habit changes with patience and good treats.

Behaviour

Eats too fast

The bowl is empty in five seconds and sometimes the kibble comes back up. There is a reason for the speed, and you can slow meals down without taking food away.

Behaviour

Follows me everywhere

To the kitchen, the bathroom, the bedroom and back. A dog who follows you is usually a perfectly normal dog. What matters is how he feels when he cannot.

Behaviour

Barking in the car

Barking at every oncoming car, or only in the last two kilometres before the park. Barking in the car always has a reason, and it takes your mind off the road.

Behaviour

Fear of stairs

He braces at the first step, freezes at the top on the way down, or has stopped climbing after years. Each version has a different cause and needs a different plan.

Behaviour

Fear of people

He vanishes under the bed when visitors arrive, or flattens himself at the sight of a man in a hood. Fear of people is worked on from a distance, at his pace.

Behaviour

Fear of cars and traffic

He presses against the wall at every bus, turns for home after two steps or sits down on the pavement. Fear of traffic improves with work, from a distance, at his pace.

Behaviour

Fear of the dark

He stops on the doorstep once it gets dark and will not walk down the dark hallway. Dogs see well at night, so the fear nearly always has another cause.

Behaviour

Fear of the vacuum cleaner

One dog vanishes under the bed, another lunges at the brush barking. To a dog, the vacuum is a loud thing that moves by itself and heads for his favourite spots.

Behaviour

Dog hiding

Under the bed, behind the washing machine, behind the sofa. A hiding dog is saying either I'm scared or it hurts, and from outside the two look the same.

Behaviour

Aggressive street dogs

Three dogs come out barking from behind the garages. You stop, turn sideways, keep your bag between you and back slowly out of their patch the way you came.

Behaviour

Jealous of my partner

You hug and within three seconds the dog is between you. What we call jealousy is usually excitement, unease or guarding, and each is worked differently.

All common problems

A person sitting on the grass at sunset with an arm around their dog, both looking towards the treeline

A better relationship starts with understanding the behaviour

A dog's behaviour is a form of communication. Instead of punishing it for what it is expressing, we try to understand what makes it react - and we help it find safer answers. Write to us and we will arrange an assessment.