For two days now he has been shaking his head. He scratches at his left ear with a back paw until he yelps, and when you lean in there is a sweet, yeasty smell that was not in the house last week. Or you have a cocker spaniel who gets an "ear infection" three times a year: each time he gets the drops left over from last time, and each time it comes back. Or you have just brought home a puppy with both ears full of something black that looks like coffee grounds. This page covers what you can see for yourself, which signs mean a vet visit today, what an ear consultation with your dog's vet involves, and why the drops in the cupboard are a bad idea.
Signs that mean ringing the vet today
- he holds his head tilted to one side, loses his balance, walks in circles, his eyes flick from side to side on their own, or he vomits: the infection has gone past the eardrum into the middle or inner ear;
- he is in a lot of pain: yelps when you touch his head, will not let you near, keeps the ear clamped flat, or will not eat because chewing hurts;
- the ear flap has suddenly swelled up, feels warm and soft like a water cushion: that is an aural haematoma from all the shaking, which the vet treats and which you do not burst at home;
- blood or yellow-green pus is coming out, with a strong smell;
- he has a temperature, is listless, refuses food;
- it all started suddenly, in one ear, after a walk through long grass in summer or autumn: most likely a grass seed or another foreign body in the canal, and every shake pushes it deeper;
- a young puppy has both ears packed with black discharge and scratches until they bleed;
- he seems not to hear any more: does not come when called, does not wake up at noises;
- he has an ear infection on top of diabetes, an immune problem or a long-term course of treatment.
Until the vet has seen him, pour nothing into the ear. If the eardrum is perforated, and there is no way to tell at home, whatever you put in ends up in the middle ear.
What to look at and note down at home
Otitis is inflammation of the ear canal, and it hardly ever comes on its own. There is a cause underneath, and the vet's job is to find it. Yours is to bring the dog's history, which gets the diagnosis halfway there.
What the ear looks like. Lift the flap in good light. Look for redness, swelling, a canal narrower than usual or, in long-standing cases, skin that has gone thick and wrinkled like an elephant's. With the discharge, note the colour (brown, black, yellow, whitish), the texture (waxy, pasty, runny) and the amount. Black, dry discharge like coffee grounds, especially in a puppy or a rescue dog, points to ear mites. Brown and greasy with a sweet, yeasty smell points to yeast. Yellow or greenish, wet, with a heavy smell, points to bacteria. Colour only steers you, though. The diagnosis comes from cytology, a sample of the discharge looked at under a microscope. Photograph both ears in the same light so you have something to compare with a week from now.
The smell. A healthy dog's ear smells of nothing. Any smell at all means something.
What he does. Shakes his head (count how many times an hour, if you can), scratches with a paw, rubs his head along the carpet or the sofa, groans while he scratches, tilts his head, is grumpier than usual and pulls away when your hand comes towards his head. Film the shaking. At the surgery he will sit there like an angel and the vet will see none of what you see at home.
One ear or both. One ear, out of the blue: a foreign body, a polyp, something local. Both ears, several times a year: allergy, until something else is proven.
The story so far. When it started, how many episodes there have been, what they were treated with (photograph the boxes), whether each course was finished or stopped when the ear looked better. Does he swim? Do you bath him often? Do you clean his ears, with what and how often? Note where else he scratches (paws, armpits, belly, round the eyes), any change of food in the last few months and whether he has good and bad spells by season. And the breed and ear shape: drop ears, hairy canals, narrow canals.
Why allergy matters. In dogs who get otitis several times a year, the underlying cause is most often an allergy, either to something in the environment such as pollen or house dust mites, or to a protein in the food. The ear is just where it shows. Treat only the ear and it comes back. In training we see dogs said to have "bad ears" who also lick their paws after a trail through grass. Usually the real problem is the skin, and the ear canal is lined with skin too.
What you see and what the vet thinks of first
| What you see |
First suspects |
Worth remembering |
| Black, dry discharge like coffee grounds; puppy; intense itching |
Ear mites |
They pass from animal to animal; every pet in the house gets treated |
| Brown, greasy discharge; sweet smell; redness |
Yeast, usually on top of allergy or damp |
Comes back unless the cause is dealt with |
| Yellow-green, wet discharge; heavy smell; pain |
Bacteria, sometimes after an old infection only half treated |
May need culture and sensitivity testing |
| One ear, sudden, after a walk; frantic shaking; head tilt |
Foreign body, usually a grass seed |
Today; shaking drives it deeper |
| Both ears, repeated episodes; scratches his paws too |
Environmental or food allergy |
The ear is the symptom; the plan is for the allergy |
| Swollen, soft, warm ear flap |
Aural haematoma from shaking |
Vet; do not lance it at home |
| Head tilt, poor balance, eyes moving on their own |
Middle or inner ear infection |
Today |
| An ear that never heals, in an older dog |
Chronically thickened canal; polyp or tumour |
Consultation, sometimes imaging |
What happens at the vet's
- Questions. The ones above. This is where your photos and video earn their keep.
- A general and skin examination. Ear infections often come from allergy, so the vet also checks paws, armpits, belly, round the eyes and mouth, looking for redness or patches licked down to the skin.
- Otoscopy. The vet looks down each canal with an otoscope, usually starting with the healthy ear. That shows the redness, the discharge, how narrow the canal is, any foreign body or polyp and, if the discharge allows, the eardrum. In a dog in a lot of pain, or with the canal swollen shut, a full examination needs sedation. Far better that than a dog held down by force and a vet who cannot see anything.
- Cytology. A swab through the discharge is smeared on a slide and stained, then looked at under the microscope there and then, in a few minutes. It shows whether there is yeast or bacteria and what shape they are, inflammatory cells, mites. This is the test that picks the treatment. It is also why last time's drops cannot be the right choice by default: this infection may be something else entirely.
- Further tests when needed. For infections that keep coming back or do not respond, culture and sensitivity: the bug is grown in a lab and tested against several antibiotics. If skin parasites are suspected, a skin scrape, a fine scraping looked at under the microscope. For older dogs or dogs who are unwell in themselves, blood tests. For long-standing infections or signs of middle ear involvement, imaging (X-ray, CT).
- Cleaning. The vet cleans the canal, sometimes under sedation if it is packed or painful, so the treatment can reach the skin. If you need to clean at home as well, the vet shows you how, with what and how often, doing it once in front of you.
- The plan. Treatment in the ear or by mouth, for as long as the vet says, right to the end, finishing with a check under the otoscope, ideally with a repeat cytology too. The ear looks fine a week before it has healed. Stop when it "looks fine" and the next episode arrives within weeks. When infections keep recurring, the plan moves to the cause: strict control of skin parasites, an eight-week elimination diet, tests for environmental allergy. Haematomas and polyps have their own treatment, often surgical.
Before you leave, ask when the check-up is and what a healed ear looks like compared with one that is merely better. And if the vet has a minute, ask to see the slide under the microscope. Once you have seen yeast for yourself, you understand why drops meant for bacteria will not touch it.
What not to do at home
- Do not put anything in the ear before the consultation. Not leftover drops from an old episode, not human ear drops, oils, home-made solutions or alcohol. If the eardrum is perforated, whatever you pour in reaches the middle ear, and some products can leave a dog deaf there.
- Do not reuse last time's drops, even after the consultation, unless the vet has prescribed them again. This infection may involve a different bug. A treatment picked at random leaves exactly the toughest bacteria alive, and next time you cannot treat them.
- Do not clean the canal with cotton buds. They push discharge towards the eardrum and scratch the lining of a canal that is already inflamed.
- Do not stop the treatment because it looks better. It lasts as long as the vet said, and the check-up at the end is part of the treatment.
- Do not burst a haematoma. It fills up again within hours and gets infected.
- Do not wait if he is shaking his head frantically and holding it tilted after a walk through grass. The seed travels deeper with every shake and can go through the eardrum.
- Do not trim or pluck the hair in the canal on your own initiative. In some breeds it helps, in others it inflames the canal. That is the vet's call.
- Do not aim the shower straight into his ears at bath time, and do not leave his ears wet after a swim. Dry the flap and the entrance to the canal with a towel, because damp is exactly what yeast loves.
- Do not treat only the ear in a dog with repeated infections. After the second episode in a year, the question is why it keeps happening, and which drops to use comes a long way second.
Healthy ears
A healthy ear cleans itself and does not need weekly "preventive" washing. Cleaned too often, the skin of the canal goes soft and picks up infection more easily. What helps is a one-minute habit once a week: lift the flap, look, sniff. Pink, dry, no smell? Done. If not, you have a photo to compare with last week's and a reason to ring before the ear starts to hurt.
A dog whose ear infection is treated to the end, with the cause found, stops getting "ear infections" every three months. A dog treated out of the cupboard every time keeps getting them. If you do not have a regular vet yet, our page on related services can help you choose a practice.
The information on this page is educational and does not replace an examination. For full details and a diagnosis, consult your dog's own veterinarian.