Puppy starter packs
Puppy packs put the things you need at the start in one place: equipment, hygiene products, toys, plus some reading for...
Renting a crate lets you use one for a while, for the car, a flight, recovery or boarding, without having to buy one straight away.
A rented crate gets you out of a tight spot for a one-off trip, while your dog recovers from surgery, during a move or on a visit. It also works as a trial before you buy. Whoever rents it to you should give you clear dimensions and terms of use, clean it, and check it's in one piece.
Pick the crate to fit the dog: he should be able to stand up, turn round and lie down in his normal position. If you're flying, or using any other transport with its own rules, the carrier's requirements count too. Bigger isn't automatically better for every kind of travel. A crate that's too small is uncomfortable for him and can be dangerous.
Before handover, someone should check the door and its latches, the joints, the ventilation, the base, and any wheels or handles. A broken part gets replaced, not patched up. For international travel, it's on you to confirm the model meets the carrier's and the destination country's rules. Without that check, the rental company can't promise the crate will be accepted.
Cleaning between customers is non-negotiable. You're entitled to know which products were used and whether the crate had time to dry and air out. Bedding can be yours alone or washed at the right temperature, the right way.
Your dog needs to get used to the crate before the day you leave. So pick it up a few days early, not an hour before you set off. Ask for a guide to introducing it positively: leave the door open, feed him inside, let him walk in on his own, close the door bit by bit, keep sessions short.
The contract should spell out the rental period, the deposit, who's liable for what, cleaning, damage, and when the crate gets swapped. Take photos at handover and on return. They protect you and the rental company alike.
It helps most for occasional trips, for trying out a size before you buy, and for short spells when you need a carrier.
Just because a crate is available doesn't mean every carrier will accept it. Or that it suits your dog's size, build or temperament.
Measure the dog and check the carrier's rules. Then inspect the crate, piece by piece.
Get him used to it before you use it for real. When you're done, clean it and return it as the contract says.
Watch how your dog reacts. Refusing to go in, panting or scratching, lying awkwardly or chewing at the door all tell you how he's coping.
Have the dog's exact measurements ready, plus what you need the crate for and how long, and the carrier's requirements. Leave yourself time to train before the trip.
Look for a shell with no cracks, a door and latches that work, cleaning between rentals, assembly instructions, a straightforward product description, and safety rules you can find easily.
Crate training is its own piece of training and doesn't come with the rental. You start it yourself, well before the day you travel.
Renting a crate doesn't guarantee you meet a transport company's rules. And a crate is never used as punishment. Risks to talk through up front: escape through a faulty part, injury in the wrong size, pathogens passed from one dog to the next, being turned away at boarding.
Don't assume the same crate and the same approach will work for every dog. If yours still can't settle in it after you've worked on it, or the sizes on offer don't fit him, look for another option.
How a service is organised responsibly, how to recognise quality, where the limits are and what to ask before you pay - explained once, for all services.
This page explains the service, it does not sell it. Some of these we run ourselves, others happen at a veterinary practice, a grooming salon, or with people we work alongside.
Frequently asked questions
No. It mostly makes sense for occasional trips, for testing a size before you buy, or when you need a carrier for a short time.
The dog's exact measurements, what you need it for and how long, the carrier's requirements, and enough time to train before you go.
Watch for refusing to go in, panting or scratching, lying awkwardly, chewing at the door. It also matters whether he can move away, how wound up he gets and whether he can still take breaks.
Renting doesn't guarantee you meet a transport company's rules, and the crate is never used as punishment.
Crate training is separate from the rental. Start it before travel day, not on the morning you leave.
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Write to us about what is actually happening with your dog. We will tell you which kind of service would help - and, if that is the case, that you need none of them.